FREQUENTLY ASKED QUESTIONS

How do I become a Featured Artist? If you’re an artist/band/label and would like to be featured on TheFrontloader.com, please shoot us a message via the Contact page. To be considered, you will need to provide your contact information, a link to your website or MySpace profile, and any other information you’d like to provide that will help us get to know you. We will respond to featured artist requests as soon as possible.

How do I download the Dig-It Downloads? TheFrontloader.com loves providing its readers with articles full of content and regularly includes mp3 downloads in the articles. These downloads are referred to as “Dig-It Downloads” throughout the site. To download the mp3 files, simply right click on the song title (link) and choose to save the file to your computer. If using a one-button mouse, CTRL-click will do the job as well.

If you happen to miss an article, you can find all Dig-It Downloads that have been posted, as well as a link to the corresponding article, on the Dig-It Downloads page. And as always, if you like what you hear, please support the artists by picking up an album, some swag, or by seeing a live show.

How do I get my picture to show up next to my comment? If you want to have your own global avatar for commenting, you can visit gravatar.com and design one. This avatar will be used whenever you comment on any blog outside of specific networking websites like MySpace or Facebook.

How can I stay updated on TheFrontloader.com? Easy! Subscribe and you won’t miss a thing. If you’re not familiar with subscriptions, there are several options available. You can subscribe via an RSS Reader or via email, whichever you’re most comfortable with. Just look for the orange “Subscribe” buttons throughout the site (top right & lower right on each page), click the link to subscribe, and choose your preferred subscription method. If not using an RSS Reader, simply click on the “Get TheFrontloader.com delivered by email” link to receive updates right in your inbox. There’s a box in the upper right corner of the site where you can enter your email address to subscribe as well.

By subscribing to TheFrontloader.com’s feed, you will receive updates any time new content or articles are added to the site. So if you don’t want to miss out on the fun, make sure to subscribe!

What is an RSS Feed? You can learn about RSS Feeds here. A few popular RSS Feed Readers are Bloglines, Google Reader, Yahoo, Newsgator, myAOL, and FeedDemon.

Who do I contact with questions about the store? If you have questions about the products in the store or are having trouble placing an order, please let us know by sending a message via the Contact page. If purchasing mp3 downloads, please note that the link to download the file(s) will not be included in your receipt email from PayPal. A separate email will be sent from store@thefrontloader.com once your order has been cleared on the site. All orders will be processed as quickly as possible, if not immediately. If you do not receive an email with your download link(s), please contact us, and we will resolve the issue immediately. Your satisfaction with the product and process is our number one priority always.

Is PayPal secure? Yes.

From PayPal’s FAQ: “PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number.”

For more information, please visit PayPal.com.

I still have questions… If your questions weren’t answered in the Q&A above, please use the below form to contact us.

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